Specialist, Digital Engagement

As a Specialist, Digital Engagement, you will play a key role in bringing Pandora’s global campaigns to life across digital touchpoints. You will plan, develop, and execute content across web and email, ensuring engaging and high-performing consumer journeys that align with both brand storytelling and commercial priorities. 

Working closely with cross-functional stakeholders, you will support campaigns end-to-end - from briefing through to execution - ensuring consistency, quality, and continuous optimisation across channels and markets. You will also contribute to refining customer journeys by leveraging insights, performance data, and user behaviour. 

Key responsibilities 

• Execute digital campaigns across web and email in line with global brand and commercial strategies 

• Translate campaign concepts into engaging, high-performing digital experiences 

• Coordinate content across channels and ensure consistency across markets 

• Support end-to-end campaign delivery, from briefing to implementation 

• Analyse performance data and apply insights to optimise campaigns and customer journeys 

• Contribute to continuous improvement of content, placements, and user experience 

• Provide guidance and support on local campaign execution 

Your impact 

You will directly influence the quality and effectiveness of Pandora’s digital campaigns and customer journeys across owned channels. Through strong execution and continuous optimisation, you will drive improved engagement, conversion, and brand consistency, while strengthening e-commerce and email performance and enhancing the overall digital customer experience. 

What you’ll bring 

To succeed in this role, you bring a solid foundation of experience, strong practical skills, and a proactive, hands-on mindset: 

Experience 

• Approx. 3+ years of experience in digital campaigns, e-commerce, email, or content management 

• Experience working within digital marketing, ideally across web and email environments 

• Track record of executing digital campaigns and projects 

Skills 

• Hands-on experience delivering digital-first campaigns in an e-commerce and email 

• setup 

• Strong understanding of customer journeys and cross-channel execution 

• Experience creating engaging digital shopping experiences 

• Data-driven mindset with the ability to translate insights into optimisation actions 

• Ability to analyse performance data and improve marketing and business KPIs 

• Strong stakeholder management and communication skills 

• Experience from a global organisation is a plus 

Tools 

• Proficiency in tools such as Excel, Jira, Figma, and PowerPoint 

Key stakeholders 

You will collaborate closely with a broad range of teams across the business to bring campaigns to life end-to-end. This includes colleagues working with brand and creative development, media and marketing activation, retail, and customer engagement (including email and loyalty).